Shipping Policy

At CondoSigns, we strive to provide a seamless and reliable shipping experience for our customers. Please take a moment to review our simple shipping policy:

  1. Shipping Areas: We currently offer shipping within Canada and the USA.

  2. Processing Time: Orders are typically processed within 1-2 business days after the payment is confirmed. Please note that orders placed on weekends or public holidays may experience slight delays.

  3. Shipping Methods: We partner with trusted carriers to deliver your orders safely and efficiently. The available shipping methods will be displayed during the checkout process. You can choose the one that best suits your needs.

  4. Shipping Charges: Shipping costs may vary depending on the weight, size, and destination of your order. The shipping fee will be calculated and shown at checkout before you finalize your purchase.

  5. Order Tracking: Once your order is shipped, we will provide you with a tracking number via email or SMS (if provided during checkout). You can use this tracking number to monitor the status and location of your package.

  6. Delivery Time: The estimated delivery time depends on the shipping method selected and your location. Generally, deliveries within Canada may take 3-4 business days while international deliveries might take longer.

  7. Delayed Shipments: While we make every effort to deliver your orders within the estimated time frame, unforeseen circumstances or external factors might cause delays. If your package is delayed, we'll do our best to keep you informed and resolve any issues promptly.

  8. Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to investigate and resolve the issue to your satisfaction.

  9. Customs and Duties: For international shipments, customs duties, taxes, or other import charges may apply. These charges, if any, are the responsibility of the customer. Please check with your local customs office for more information.

  10. Shipping Restrictions: Some items may have shipping restrictions due to legal or logistical reasons. We will inform you during the checkout process if any restrictions apply to your order.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team at sales@condosigns.ca. Thank you for choosing CondoSigns - Where Condominiums Shop for SIgns